Feilden+Mawson was appointed to design a new headquarters for East Anglian Air Ambulance (EAAA) in Norwich, creating a purpose-built facility that supports the charity’s lifesaving work while providing a welcoming and efficient environment for staff, crew, and volunteers.

The new headquarters consolidates EAAA’s operations, housing their operational team, charity staff, training spaces, and mission-critical support facilities under one roof. Designed to be both highly functional and visually striking, the building balances advanced technical requirements with a sense of openness and community. The design optimises workflow efficiency while ensuring a comfortable and inspiring workplace. Natural light, flexible workspaces, and well-equipped training areas support the organisation’s dynamic needs. Sustainability was a key driver, with energy-efficient systems and materials chosen to reduce environmental impact and operating costs.

Close collaboration with EAAA ensured the headquarters would meet the charity’s evolving demands. The design allows for future adaptability, enabling the organisation to continue delivering rapid emergency response services across the region. By creating a headquarters that is as forward-thinking as the lifesaving service it supports, Feilden+Mawson has delivered a facility that enhances EAAA’s operational capabilities while providing a modern and supportive workplace. This project has gone on to win a SPACES Award in the Community category.